Greenline Loans phone number and customer service
The Greenline Loans customer service number is (877) 596-1337. Below are every official contact channel we could verify, what each one is best for, and where to go if a problem doesn't get resolved. We're an independent review site, not the lender, so these contacts reach Greenline directly — not us.
Phone
Best for anything time-sensitive: a missed payment, a cancellation deadline, or a payment date change.
Best when you want a written record, such as confirming a payoff amount or a cancellation.
PO Box 294
Lac du Flambeau, WI 54538-0294
Headquarters address as listed on the lender's BBB profile.
Beware of other phone numbers
Low-quality websites sometimes list different numbers for this lender. Only call a number shown on greenlineloans.com or in your loan documents, and never give your bank login or full SSN to someone who calls you first. Also note that Plain Green Loans is a different lender with a different number.
Common reasons to contact customer service
- Payoff quote. Paying early cuts the finance charge. Ask for the exact payoff amount and the date it's valid until.
- Changing a payment date. Ask before the payment is drawn, not after.
- Cancelling a new loan. The free window closes at 3:00 p.m. ET on the business day after funding. Call, don't email, if you're close to the deadline. Step-by-step guide
- Stopping automatic payments. Ask the lender in writing to stop ACH debits, and tell your bank too. You still owe the debt.
- Disputing a charge. Ask for an itemized breakdown of interest and fees.
If your problem isn't resolved
Keep notes of every call (date, time, name, what was said) and save emails. If customer service doesn't fix the issue, you can escalate:
- Consumer Financial Protection Bureau — federal complaint portal; the lender is asked to respond
- Better Business Bureau profile — public complaint record
- Your state attorney general's consumer protection office
Because the lender operates under tribal law, some state remedies may not apply. Our tribal lending guide explains what that means for you.
Frequently asked questions
What is the Greenline Loans phone number?
Greenline Loans customer service can be reached at (877) 596-1337. You can also email [email protected] or use live chat after logging in at greenlineloans.com.
What is the Greenline Loans mailing address?
The BBB lists the lender's headquarters mailing address as PO Box 294, Lac du Flambeau, WI 54538-0294.
What are the customer service hours?
The lender doesn't publish hours prominently, and third-party sites list different times. Check greenlineloans.com or call during weekday business hours, Central Time.
How do I file a complaint about the lender?
Start with customer service and keep a written record. If the problem isn't resolved, you can file a complaint with the Consumer Financial Protection Bureau, the Better Business Bureau, or your state attorney general.